What we do / Creative Communications
Data driven, but human centered
OPEN X Health is a new practice within OPEN Health, focused on providing innovative, data-driven creative solutions to the pharmaceutical industry.
We believe in the power of creative. And that means being creative in how we approach your commercial challenges. But, we are data-driven in how we prove our worth. Data helps up be sharper in what we create and in what we deploy.
Our OPEN Approach unlocks possibilities in creative communications
It’s a surprisingly little-known fact that there’s a universal human approach to problem solving. We ask questions (Observe), then work out what we need to do (Plan), then put the plan into action (Engage), then check that everything is working and whether we need to change anything (Nurture).
We take this approach, with data informing throughout, to unlock possibilities for our client partners and their brands.
Observe
Before we dive into the solution, we must first understand the context of the issue to be solved (and if indeed we are asking the best question).
We gather as much information as possible about the ask, the landscape and our audiences before we turn our attention to the brand.
Plan
Once we have gathered all our observations, we then need to decide how best to approach our audience.
What strategy, content and tactics will have the greatest impact and how will we measure success?
Engage
We put our plan into action, attracting and forming long-term relationships with our audiences, through inspired data-driven creativity and highly targeted omnichannel campaigns.
Nurture
We bring our engaging ideas to life – course-correcting via data metrics and analysis, to maximize engagement effectiveness across all channels.
Get in touch
To learn more about our consulting services and discuss what we could do for you, please get in touch.